All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
edgePABX Platform Operational
edgeNet Platform Operational
Web Hosting Platform Operational
edgeNode IT Monitoring Platform Operational
Uniquiti UniFi & UNMS Platform Operational
Security Monitoring Platform Operational
Microsoft Office365 Operational
Dropbox for Business Operational
AWS Route53 DNS Operational
AWS EC2 Compute Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Voice Tunnelling Issues
Resolved - We are closing this issue, the sites requiring a hardware upgrade are currently operating on a work-around. The hardware required is expected to arrive later this week and will be installed onsite by end of week (estimated).

For now services are stable again.
Sep 14, 20:30 AEST
Update - We are continuing to monitor the stability of the platform, we are confident that the core issues have been resolved at this stage. Some sites require physical hardware upgrades, these hardware items have been ordered and we will be in contact with the relevant sites early this week for resolution.

We will continue to monitor the overall condition through Monday 14th.
Sep 13, 21:36 AEST
Monitoring - Works continue on restoration of stable service, some sites will require replacement cloud gateways (due to hardware age) to restore complete stability. The clients affected will be advised, with this work scheduled to occur early next week.

The root cause has been identified as a critical vulnerability patch to our cloud gateway core. That patch had an adverse affect on the stability of the tunnels leading to the issues experienced by majority of clients.

Given the nature of the vulnerability a rollback is not possible, the decision has been made to migrate the tunnel technology from OpenVPN to ZeroTier to resolve this issue.

Sites having ZeroTier compatible hardware have already been updated today and should be completely restored. Sites with older hardware have had some temporary workarounds performed with new hardware being arranged.
Sep 12, 23:42 AEST
Identified - We are working with our network carrier to resolve some issues related to the phone tunneling. These works are impacting call stability. Works will be occuring over the weekend and involve remote updates to devices on-site at customer offices.

Please do not attempt to revolve issues over the weekend by power cycling or any other actions, this may cause greater issues at your site.

Updates will be made to this page over the duration of the weekend.
Sep 11, 15:30 AEST

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

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